Terms and Conditions

Service Provider

Move on S.R.L. – Piazza S. Giovanni, 1/R – 50123 Firenze – P.IVA 03795030489
TEL. 055219251 – FAX 0552694357 e-mail info@moveonfirenze.com sales@moveonfirenze.com

Payment Methods

Credit and Debit Card: payment through credit or debit card should be done upon order confirmation and is managed exclusively by Paypal.
Cash on Delivery : goods delivered by Poste Italiane/SDA must be paid at the time of delivery.

Orders

Customer can purchase orders by choosing the following methods:

Orders are handled on the same day of receipt.
If the goods are available the shipment will be immediate, otherwise it might take 1 or 2 weeks.
We are always at your disposal to let you know the status of your order by telephone or e-mail.

Shipment

Italy
10,00 €

Belgium – Germany – Luxemburg –  Holland
0-2 kg: 15,00 €
3- kg: 16,00 €

Austria
0-2 kg: 15,00 €
3- kg: 16,00 €

Spain
0-2 kg: 19,00 €
3- kg: 20,00 €

France – Monaco –  Denmark
0-1 kg: 18,00 €
2-3 kg: 19,00 €
3- kg: 21,00 €
We do not ship to Corsica sorry

Bulgaria – Finland
0-2 kg: 27,00 €
3- kg: 28,00 €

Ireland – Latvia – Lithuania – Hungary
0-2 kg: 30,00 €
3- kg: 34,00 €

Croatia – Portugal
0-2 kg: 29,00 €
3- kg: 29,00 €

Estonia – Slovenia
0-3 kg 26,00 €

Czech Republic – Slovakia
0-2 kg:  21,00 €
3- kg: 22,00 €

Malta
0-1 kg: 48,00 €
2-3 kg: 71,00 €
3- kg: 92,00 €

Norway – Switzerland
0-1 kg: 29,00 €
2-3 kg: 36,00 €
3- kg: 42,00 €

Romania – Sweden
0-2 kg: 23,00 €
3- kg: 24,00 €

Greece
0-2 kg: 33,00 €
3- kg: 34,00 €

Poland
0-3 kg: 25,00 €

Brazil – Japan – Hong Kong – Malaysia –
0-1 kg: 54,00 €
2- kg: 67,00 €

Australia
0-1 kg: 56,00 €
2-3 kg: 71,00 €
3- kg: 87,00 €

USA – Canada
0-1 kg: 55,00 €
2-3 kg: 78,00 €
3-4 kg: 98,00 €
4- kg: 110,00 €

Any changes will be notified in case of shipments over 3 Kg.

Right of withdrawal

The consumer may withdraw from the contract by using the withdrawal function on this website, provided pursuant to Article 54-bis of the Italian Consumer Code.

This withdrawal function is labelled with the words “Withdraw from contract here” in the customer area and in the website footer, as well as in the order-related emails, and is available to the consumer until the expiry of the period for exercising the right of withdrawal under Article 52(1) and (2)(b) of the Italian Consumer Code.

After clicking on the above withdrawal function, the consumer must fill in the withdrawal statement on this website in order to inform the trader of their decision to withdraw from the contract, stating:

  • their name (personal details);
  • the information identifying the contract from which they intend to withdraw (order details);
  • the details of the electronic means by which the confirmation of withdrawal will be sent to the consumer (contact for receiving the confirmation).

After filling in the statement, the consumer must click on the “Confirm withdrawal” button.

Once the consumer has activated the “Confirm” function, the trader sends the consumer, without undue delay, an acknowledgement of receipt of the withdrawal, including the text of the withdrawal statement and the date and time of its submission.

The right of withdrawal is deemed to have been exercised by the consumer within the withdrawal period if the online withdrawal statement is submitted by the consumer before the withdrawal period expires.

3. Categories of products that may be the subject of a return request, and any exclusions
The right of withdrawal may be exercised, within the time limits and under the conditions provided by law, for the following categories of products:

  • new vinyl records and CDs, still sealed;
  • used vinyl records and CDs, or vinyl records and CDs sold without a seal;
  • books;
  • turntables, headphones, cables, hi-fi accessories and related spare parts;
  • clothing, merchandise and other standard, non-personalised products.

The right of withdrawal for distance contracts and off-premises contracts is excluded in the cases provided for by Article 59, “Exceptions to the right of withdrawal”, paragraph 1, of Legislative Decree no. 206 of 6 September 2005, namely in relation to:

a) service contracts after the service has been fully performed but, where the contract places the consumer under an obligation to pay, only if the performance has begun with the consumer’s prior express consent and acknowledgement that they will lose their right of withdrawal once the contract has been fully performed by the trader;

b) the supply of goods or services for which the price is dependent on fluctuations in the financial market which cannot be controlled by the trader and which may occur within the withdrawal period;

c) the supply of goods made to the consumer’s specifications or clearly personalised;

d) the supply of goods which are liable to deteriorate or expire rapidly;

e) the supply of sealed goods which are not suitable for return due to hygiene or health protection reasons and were unsealed after delivery;

f) the supply of goods which are, after delivery, according to their nature, inseparably mixed with other goods;

g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place after thirty days and the actual value of which is dependent on fluctuations in the market which cannot be controlled by the trader;

h) contracts where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than the replacement parts necessary for carrying out the maintenance or repairs, the right of withdrawal applies to those additional services or goods;

i) the supply of sealed audio or video recordings or sealed computer software which were unsealed after delivery;

the exclusion under letter i) applies, as regards the products sold on this website, to new vinyl records and CDs sold sealed where the original seal has been broken after delivery. Used vinyl records and CDs, or vinyl records and CDs sold without a seal, are not excluded from the right of withdrawal merely because they belong to these categories;

l) the supply of newspapers, periodicals and magazines, with the exception of subscription contracts for the supply of such publications;

m) contracts concluded at a public auction;

n) the provision of accommodation other than for residential purposes, transport of goods, car rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance;

o) contracts for the supply of digital content on a non-tangible medium if the performance has begun and, where the contract places the consumer under an obligation to pay, where:

  • the consumer has given prior express consent to begin the performance during the right of withdrawal period;
  • the consumer has acknowledged that they thereby lose their right of withdrawal;
  • the trader has provided confirmation in accordance with Article 50(2) or Article 51(7).